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KNOWLEDGE ACTIVATION

From stored knowledge to answers in the flow of work.

Activate what your company already knows – in documents, systems and experts – and turn it into answers people can trust and reuse.

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THE CHALLENGE

Access is easy. Useful knowledge is not.

Your company knows a lot – in SharePoint folders, wikis, tickets, CRM notes and a few experts' heads. Teams lose time searching, asking around and recreating what already exists.

  • 01 / SCATTERED

    Knowledge spread across a dozen systems.

  • 02 / SEARCH

    Search finds files, not answers.

  • 03 / EXPERTS

    The same questions land on the same few people.

  • 04 / TRUST

    Answers without sources nobody dares to use.

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THE REAL WORKKnowledge activation moves when the right answer feels closer than the workaround.

HOW 48° SOLVES IT

Make the right knowledge the easy path.

Connect what your company knows, answer with sources and turn expertise into assistants every team can ask.

  • SOURCE SharePoint, SOURCE Confluence, SOURCE CRM, SOURCE Tickets → PLATFORM Knowledge Hub → OUTPUT One source of truth

    CONNECT

    Bring every source into one place.

    Connect SharePoint, Google Drive, Confluence, your CRM and ticket systems – together with their permissions.

    Explore Integrations
  • INPUT Question → STEP Search sources, STEP Check permissions → OUTPUT Answer with sources

    ANSWER

    Answers with sources, not search results.

    Ask in plain language and get an answer grounded in your documents – with the sources to check it. AI only uses what the person asking is allowed to see.

    Explore Knowledge Hub
  • INPUT Expert knowledge → STEP Build assistant, STEP Share → TEAM Onboarding, TEAM Service, TEAM Sales

    REUSE

    Turn expert knowledge into assistants.

    Package what your experts know – onboarding, product questions, internal policies – into assistants every team can ask, so the same question no longer lands on the same desk.

    Explore Assistant Studio

HOW WE GET THERE

From the first question to knowledge in use.

Start with the questions people ask most – and grow the knowledge that answers them.

  1. 1
    ASSESS

    Find the questions

    We collect the questions teams ask most and where the answers live today.

    You getA question map

  2. 2
    CONNECT

    Connect the sources

    Integrations and Knowledge Hub bring documents and systems in – with their permissions.

    You getGrounded answers

  3. 3
    ENABLE

    Launch assistants

    First assistants for the most frequent topics, rolled out with the teams who ask.

    You getAssistants teams use

  4. 4
    IMPROVE

    Keep it current

    Usage shows which assistants work and where knowledge needs an update – so owners know what to improve.

    You getKnowledge that stays current

WHAT CHANGES

Knowledge becomes an answer, not a search.

The point is not more information. It is better work, built on knowledge people can find and trust.

01

Answers instead of searching

Teams get to the right information without knowing where it is stored.

02

Experts freed from repeat questions

Frequent questions go to assistants; experts handle what needs them.

03

Answers people can verify

Every answer shows the sources behind it.

04

Knowledge that stays

Expertise lives in shared assistants, not only in individual heads.

In control from day one.

Sovereign hosting, permissions and cost transparency are part of the platform – not an add-on to negotiate later.

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FAQ

Questions we often hear

READY WHEN YOU ARE

Put your company knowledge to work.

Start with the questions your teams ask most – we connect the sources that answer them.

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