Knowledge spread across systems
Case management, records systems and shared drives each hold part of a case. Finding it takes time staff do not have.
PUBLIC SECTOR
AI the public sector can trust.
Handle case files, enquiries and press work in a fraction of the time – with personal data protected, data kept in Europe and your existing systems in place.
WHY IT MATTERS
Your records hold the answers. Nobody can reach them safely.
Case files, registers, correspondence and legal updates live in separate systems – while caseloads grow and staff are scarce.
Private AI tools in daily use
Where no approved tool exists, staff turn to consumer AI – with citizen data at risk.
Trust is non-negotiable
Every use of AI on personal data has to be lawful, explainable and accountable to the public.
EXAMPLE FROM A CLIENT
AI your staff can trust with citizen data.
How a public sector team brings AI to legacy systems: existing tools stay in place and become usable through one secure platform.
- 1THE TASK
The starting point
Systems that work and cannot be replaced overnight – and staff who need AI in their daily work.
- 2WITH 48°
Connect, don’t replace
Existing systems stay in service and become usable through 48°.
- 3
One place to ask
Staff ask a question to work with data or start a workflow across connected systems.
- 4
Personal data stays protected
Sensitive citizen information is detected and masked before anything is processed – and every request stays in Europe.
- 5
The system asks back
If a request is unclear, Ask Human asks a clarifying question instead of guessing.
- 6RESULT
AI in daily work, without added risk
Staff use AI on real work, value is created – and sensitive data carries no added risk.
USE CASES
Four jobs public-sector teams stop doing by hand.
Typical first use cases in administration and communications – each running on 48° modules, with decisions staying with your staff.
INPUT Citizen Enquiry → STEP Planning, STEP Registry, STEP Citizen Services → OUTPUT The Right Desk AGENT STUDIO · INTEGRATIONS
Route incoming enquiries automatically.
Enquiries are categorised and routed as they arrive, so requests reach the right desk and nothing stalls in a shared inbox.
Explore Agent StudioINPUT Application → STEP Completeness, STEP Deadlines, STEP Supporting Evidence → OUTPUT Case Worker Decision AGENT STUDIO · KNOWLEDGE HUB
Pre-check grant applications.
Applications and supporting evidence are checked in a structured way, so gaps and deadlines are flagged early. The decision stays with the case worker.
Explore Agent StudioINPUT Briefing & Figures → STEP Headline, STEP Key Messages, STEP Quotes → OUTPUT Press Release Draft ASSISTANT STUDIO · EDITOR
Draft press releases in minutes.
Purpose-built assistants turn briefings and figures into press releases and articles – your communications team edits and approves.
Explore Assistant StudioSOURCE Press, SOURCE Forums, SOURCE Social Media → STEP Radar → OUTPUT Sentiment Report RADAR · CHAT
Read public sentiment early.
Press, forum and social mentions are scanned from the sources you choose, so you understand the public mood and respond in time.
Explore Radar
The modules behind it.
Every use case runs on the same platform – with the same data, permissions and record of use. Start with one team and add the next.
Solution: Secure AI for Regulated TeamsKnowledge Hub
Case files, registers and guidance – searchable within each person’s permissions.
Integrations
Records management, case management and mail systems connected.
Agent Studio
Routing and pre-checks as reusable workflows with human sign-off.
Assistant Studio
Shared assistants for press work, letters and summaries.
Radar
Press, public debate and legal changes from the sources you choose.
Control Tower
Usage, cost, permissions and adoption in one place.
SECURITY & COMPLIANCE
Citizen data stays under European law.
Public bodies need more than an EU data centre: ownership, jurisdiction and accountability matter as much as hosting.
European ownership and jurisdiction
100% European ownership, no parent company outside the EU. Application, storage and processing run in the EU.
Personal data protected
Enterprise APIs only: your content is never used to train models. Personal data is detected and controlled before it reaches a model.
People decide
Ask Human brings a person in when information is missing, and decisions on cases stay with your staff.
Run it where you need it
EU multi-tenant, a dedicated environment, your own cloud or on-premise – for data that must not leave your network.
FAQ
Questions about AI in the public sector
NEXT STEP
Bring trusted AI to your teams.
A 30-minute walkthrough of the use cases that deliver value most safely in your organisation.