Product
BlackMountain is built as a stack: European infrastructure, your data foundation, governance and security, an orchestration layer that connects context and models — and a workspace where people and AI do the actual work.
WHY ARCHITECTURE MATTERS
A chat interface on top of a model provider solves nothing structurally: no company context, no permissions, no oversight, no path from experiment to production. BlackMountain is built the other way around — from infrastructure upwards.
01
A tool cannot enforce governance
Access, permissions and oversight have to live below the interface, not beside it.
02
Context is not a feature
If your data isn’t structured for AI, no model will produce reliable answers.
03
Point solutions don’t compound
Separate tools for chat, agents and monitoring create separate silos.
THE STACK, LAYER BY LAYER
01
Infrastructure
European infrastructure that BlackMountain operates end to end. The foundation for data residency and jurisdictional clarity.
02
Data Foundation
Your internal sources and external inputs are connected, structured and kept current — the raw material every layer above depends on.
03
Governance & Security
Roles, permissions, PII handling, auditability and usage visibility. Enforced beneath every module, not configured per tool.
04
Orchestration Layer
Where context, models and knowledge come together. Each request is matched with the right company context and the right model, within the permissions of the user asking.
05
Workspace
Where work happens: chat, agents, radar, integrations and control tower — all on the same foundation.
INSIDE THE ORCHESTRATION LAYER
Orchestration is what turns a model into a working system. It decides what context a request needs, which model handles it, and what the requesting user is allowed to see.
01
Context
Organisation, workspace, team and task context is attached automatically.
02
Models
Multiple models are available in one governed environment; the right one per task.
03
Knowledge Hub
Company documents, data and expertise, connected and permission-aware.
WHAT YOU WORK WITH
Integrations
Connect your tools, data sources and AI workflows.
Chat
Secure multi-model conversations for teams.
Assistant Studio
Build reusable assistants for team workflows.
Agent Studio
Automate recurring tasks from research to reporting.
Control Tower
Manage usage, access, cost and compliance.
HOW A REQUEST MOVES THROUGH THE STACK
01
A request enters the workspace
From a person in chat or from an agent running a workflow.
02
Orchestration adds context
Relevant knowledge and organisational context are attached.
03
Governance applies
Permissions of the requesting user determine what can be accessed.
04
A model is selected
Matched to the task, inside the governed environment.
05
The result returns to the workspace
With human oversight where a decision is required.
06
Usage is recorded
Visible in Control Tower for cost, adoption and audit.
The same path applies whether one person asks a question or an agent runs a process a thousand times.
BUILT INSIDE THE EUROPEAN FRAMEWORK
European ownership, European operations and European jurisdiction apply to every layer — not just to the hosting region.
European company
01
100% European company, no non-EU investors or parent entities
EU infrastructure
02
EU infrastructure and processing
No training
03
No training on your data
Platform governance
04
Governance enforced platform-wide, not per tool
