PII Enforcement automatically detects and masks personal data in prompts before they are forwarded to any AI provider, including names, email addresses, phone numbers, IBANs, credit card numbers, social security numbers, and IP addresses. Anyone using AI in a professional context knows the gap: personal data flows into prompts unfiltered, and neither Business nor Enterprise tiers of the major AI platforms detect or mask it. The usual answer is to buy a separate data loss prevention or anonymisation tool, typically around €10 per user per month. Our built-in PII Enforcement removes that line item by making the protection part of the platform.

How It Works

Administrators enable PII Enforcement. Once active, every prompt submitted by any user is scanned before it leaves BlackMountain. Recognised personal data is masked in place, and only the sanitised prompt is forwarded to the AI provider. The user sees what was detected and what was masked, so the behaviour is transparent rather than silent.

The control sits with the organisation, not the individual employee. That matters in two directions. For compliance and security teams, it closes a known exposure path: staff can no longer paste sensitive data into a prompt, intentionally or by accident, and have it leave the organisation's perimeter. For employees, it removes the burden of having to anonymise everything by hand before asking a question.

Security as a Default

Security is one of BlackMountain's positioning principles, and PII Enforcement is what that principle looks like in practice. Protection is integrated, not sold separately. It complements our European hosting by ensuring that personal data does not reach US-based providers in the first place. Where other AI platforms leave data protection to a second vendor and a second contract, we treat it as part of what an enterprise AI platform is supposed to do.

Contact us to enable PII Enforcement for your organisation

Available now in the BlackMountain Chat. Ask Human is a tool that lets the model pause and ask clarifying questions before it answers. For fewer hallucinations, and full control over how your prompt is interpreted.

Generative AI is designed to respond, even when the question is unclear. The result is one of the most persistent problems in enterprise AI: confident output built on assumptions the user never made. On most AI platforms, this is the default. Ask Human inverts it.

How It Works

Activate Ask Human from the action bar in any chat. When you submit a prompt missing relevant information, the model doesn't guess. It automatically generates targeted follow-up questions and offers suggested answers as clickable buttons. Pick one, or type your own. The conversation then continues on the basis of what you actually decided, not what the model assumed.

For users still learning to prompt effectively, the suggested questions act as guided clarification, making the implicit requirements of a good prompt visible. For experienced users, it's a deliberate checkpoint on tasks where assumptions are expensive: decisions, strategy, anything where accuracy matters more than speed.

Keeping Humans in the Lead

Ask Human reflects our Human Centric approach. BlackMountain's platform is built on the principle that AI should strengthen human judgment rather than replace it. Where other platforms optimise for using as many tokens as possible and answering as fast as possible, we optimise for getting the answer right and keeping you in the lead.

Try Ask Human now in the BlackMountain Chat.