# AI Operations for Mid-Market — From access to everyday use Source: https://blackmountain.io/solutions/ai-operations-mid-market Turn AI access into practical operating leverage for mid-market teams. ## Enterprise-grade AI for teams without an AI department. Turn AI access into practical leverage for growing teams: ready to use, connected to your tools and simple to run – without adding complexity. [Book a strategy call](https://blackmountain.io/contact) [See how it works](https://blackmountain.io/solutions/ai-operations-mid-market#approach) ## Access is easy. Operating leverage is not. Mid-sized companies feel the pressure to use AI, but rarely have a data science team, a large IT budget or time for long projects. Single tools do not add up to leverage – and every extra system is one more thing to run. ### No AI team, and IT is already busy. ### Single tools that do not talk to each other. ### Skilled people stuck in repetitive work. ### AI costs that are hard to predict. - Adoption moves when the workflow feels more natural than the workaround. ## Make the practical path the easy path. One platform your teams can use from day one – connected to the tools you already have and taking over the work that eats up time. ### Works with the tools you already use. Connect SharePoint, Google Drive, HubSpot, Salesforce, Slack and more – so AI works with your data instead of copy and paste. [Explore Integrations](https://blackmountain.io/modules/integrations) ### Put your experts' know-how in every team's hands. Build assistants for quotes, product questions or onboarding – without code – and share them across the company, so expertise no longer sits with a few people. [Explore Assistant Studio](https://blackmountain.io/modules/assistant-studio) ### Hand recurring work to agents. Reports, ticket triage, weekly summaries: Agent Studio automates recurring tasks end to end – on a schedule, with a person approving where it matters. [Explore Agent Studio](https://blackmountain.io/modules/agent-studio) ## Up and running – without a big project. A lean path that fits a mid-sized team: start small, show results, grow from there. ### Pick two use cases Together we choose work where AI saves time right away – with the people who do it. ### Connect and configure We connect your key tools, set up roles and build the first assistants with you. ### Bring the team along Short onboarding on real tasks and an internal champion who keeps momentum. ### Expand what works Usage and cost in Control Tower show where to go next – more teams, more automation. ## AI becomes operating leverage, not another project. The point is not more AI activity. It is better work, made visible where the business needs it. ### More time for skilled work Routine tasks move to assistants and agents; experts focus on what needs them. ### One platform instead of many tools Chat, knowledge, assistants and automation in one place to run. ### Costs you can plan Seat-based pricing, no margin on tokens, spend visible per team. ### Security without a security team EU hosting, permissions and no training on your data – from day one. ## In control from day one. Sovereign hosting, permissions and cost transparency are part of the platform – not an add-on to negotiate later. ### European by structure 100% European ownership. Application, storage and processing run in the EU. [Security](https://blackmountain.io/security) ### Roles and permissions Rights on organisation, workspace and team level. AI only sees what the user may see. [Control Tower](https://blackmountain.io/modules/control-tower) ### Cost per team Usage and AI spend per team in Control Tower – with no margin on your tokens. [Control Tower](https://blackmountain.io/modules/control-tower) Enterprise APIs – your content is never used to train models. [No training on your data](https://blackmountain.io/security) When information is missing, AI asks a person instead of guessing. [Ask Human](https://blackmountain.io/modules/agent-studio) EU multi-tenant, dedicated, your own cloud or on-premise. [Four deployment options](https://blackmountain.io/security) [More about security](https://blackmountain.io/security) ## Questions we often hear ### Do we need an IT or AI team to run 48°? No. 48° runs as a managed platform in the EU; admins manage users, roles and models in one place. We help you connect your tools and build the first assistants. ### How quickly can our teams start? Chat is ready to use from the start, so teams can work with AI while integrations and the first assistants are being set up. ### Which tools can we connect? More than 100 integrations are available, including SharePoint, Google Drive, HubSpot, Salesforce, Slack, Jira and Confluence. ### How is 48° billed? With a seat-based platform fee and no margin on your tokens. Control Tower shows all AI spending per team in real time. ### Is our data used to train AI models? No. We use enterprise APIs, so your content is never used to train models. Application, storage and processing run in the EU. ## Make AI work for your mid-sized business. Start with two use cases and the team you have – we set it up with you. [Book a strategy call](https://blackmountain.io/contact) [All solutions](https://blackmountain.io/solutions)